1. Introduction
1.1. General
The website https://lab-antwerp.com/ (hereinafter the "Website") AND/OR the services are offered by SDL Sports Antwerpen BV (hereinafter "we" and "us"). Any person who visits our Website (hereinafter the "Visitor") as well as any person who uses our services (hereinafter the ["Customer"/"Registered User"]) almost inevitably discloses certain personal data. These personal data constitute information that allows us to identify you as a natural person, whether or not we actually do so. You are identifiable as soon as it is possible to create a direct or indirect link between one or more personal data and you as a natural person. The Visitor and Customer/Registered User is also referred to collectively as "you/your" in this Privacy Statement.
When we process your personal data, the General Data Protection Regulation ("GDPR") and other relevant legal provisions apply. Any reference in this privacy statement to the GDPR is a reference to the Regulation of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation).Through this privacy statement, you are informed of the processing activities we may carry out with your personal data.
Through this privacy statement, we want to inform you in a transparent way about the processing activities that we, as data controller (controller), may carry out. In other words, when we decide "why" and "how" personal data should be processed.
1.2. What are personal data?
Personal data is defined in the GDPR as "any information relating to an identifiable person who can be identified, directly or indirectly." Personal data, in simpler terms, is any information about you that allows you to be identified. Personal data includes obvious information, such as your name and contact information, as well as less obvious information, such as identification numbers, electronic location data and other online identifiers.
1.3. Changes
We may update this Statement from time to time by posting a new version on our Website. You will find the date of the current version at the top ("Last modified"). This may be necessary, for example, if the law changes, or if we change things in a way that affects the protection of personal data. We recommend that you check this page from time to time to make sure you are happy with any changes to this privacy notice.
2. Contact details
Our Website and services are offered and operated by SDL Sports Antwerpen BV. We are registered in Belgium under registration number BE 0772581640 and our registered office is located at Michel de Braeystraat 66, 2000 Antwerpen, Belgium
You can contact:
(a) by mail, to info@lab-antwerp.com
(b) by telephone, at +32 486 84 98 60
The contact information for our Privacy Contact is:
Name: Julien Prudhomme
Phone number: +32 486 84 98 60
Email address: julien@lab-antwerp.com
Mailing address: Michel de Braeystraat 66, 2000 Antwerpen, Belgium
3. What personal data is processed and how is it used?
3.1. Information processing
Depending on the capacity in which you visit or use our Website, we may collect and process the following personal data:
- Visitors
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Categories of personal data of [type of data subject]. |
Processing purposes |
Legal Basis |
Retention period |
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Technical data through the use of (non-) necessary cookies: · IP address;
|
The source of the technical data is the use of (1) non-necessary cookies.
The non-necessary cookies containing technical data may be processed for analyzing/improving the use of the Website. For more information regarding cookies, please see our Cookie Statement. |
Consent obtained through our cookie banner/pop-up for non-necessary cookies |
See the Cookie Statement on this Website |
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The source of the technical data is the use of (2) necessary cookies.
Necessary cookies containing technical data are processed for the technically proper functioning of the website. For more information regarding cookies see our Cookie Statement. |
Our legitimate interests so that the Website functions properly from a technical standpoint, so that we can provide you with the requested services, and to prevent fraud or to ensure the network and information security of our IT systems. |
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Account information · Name |
The source of account data is the information you provide when creating your account. Account information may be processed to enable and monitor your use of our Website and services. |
· Consent · Performance of a contract between you and us · At your request, taking steps to enter into such a contract. |
The data is kept for a period of X years after the last login.
|
|
Publication details |
The source of publication data is the information you post for publication on our Website. Publication data can be processed to enable this publication. |
· Consent · Our legitimate interests, namely the proper administration of our Website. |
The data will be kept until your request to remove the publication. |
|
Communications data |
The source of communication data is the information you provide to us when you contact us. Communication data may be processed for the purpose of this communication with you and record keeping. |
· Our Legitimate Interest, to respond to requests, questions or comments or to contact you for questions of any kind (e.g., when you contact us via social media, phone or email) |
Personal information is kept until we believe you are satisfied with our response. |
|
Transaction Data · Contact details |
The source of transaction data is the information you provide to us when you make purchases through our Website. Transaction data may be processed for the purpose of delivering the goods and services purchased and maintaining proper records of those transactions. |
· Performance of a contract between you and us · At your request, taking steps to enter into such a contract. |
Personal data are kept for the duration of the agreement. After termination of the agreement, personal data will be kept for seven years to fulfill the legal obligation (tax obligation). |
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Newsletter data (direct marketing): · First name |
The source of newsletter data is the information you provide to us when you subscribe to the newsletter.
Newsletter data is processed to send you newsletters from Mailchimp for which you have given your consent. You may unsubscribe at any time by clicking the "unsubscribe" link in the relevant email or by any other action described therein. |
· Consent |
Your data will be processed until you unsubscribe. |
Notwithstanding the above, we may retain your personal data where this would be necessary for the establishment, exercise or defense of legal claims, whether in judicial proceedings or in administrative or extrajudicial proceedings. The legal basis for this processing is our legitimate interests, namely the protection and exercise of our legal rights.
3.2. Processors
A processor is a natural person or legal entity that processes personal data at our request or on our behalf. We may sometimes contract with this party to provide certain products and/or services. In other words: We use processors because it is necessary for the provision of services. In this case, we will enter into a written agreement with the processor whereby the security of your personal data is guaranteed by the processor. The processor will always act according to our instructions.
We use the following categories of processors:
- Companies we have engaged for marketing purposes;
- Companies we have engaged for ICT -technical support and hosting purposes;
- Companies we have engaged for administrative purposes (e.g. CRM system);
- Companies we have engaged for communication purposes (e.g. live chat on the Website);
- Companies we have engaged for logistical purposes (e.g. order picking, delivery, etc.);
- Companies we have engaged for analytical purposes;
- Companies we have engaged for payment purposes.
4. Providing your personal data to third parties
We may provide your personal data to a third party (often partners) whose content appears on our Website for the purpose of, among other things, enabling them to contact you to offer you relevant services. Please note that we have no control over the activities of these third parties, nor over the data they themselves collect and use. We recommend that you check the privacy policies of these third parties. The table below provides more details on the disclosure of your personal data to third parties.
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Receiver |
Role |
Contact details |
Legal Basis |
|
Mailchimp |
Independent Controller |
The Rocket Science Group, LLC Atlanta, GA 30308 USA
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Consent during newsletter subscription |
|
Facebook (Meta) |
Independent Controller |
Meta Platforms Technologies Ireland Limited, |
Consent obtained through our cookie banner/pop-up for marketing cookies |
5. International transfer (outside EEA) of your personal data
We will only store or transfer your personal data within the European Economic Area (the "EEA"). The EEA consists of all EU member states plus Norway, Iceland and Liechtenstein. This means that your personal data will be fully protected under the GDPR or according to equivalent legal standards.
6. Your rights
Some rights are complex and not all details are included here. Therefore, please read the relevant provisions and guidelines of supervisory authorities for a full explanation of these rights.
You may exercise your rights with respect to your personal data by notifying us in writing at info@lab-antwerp.com
We will respond to your request within one month of receiving your request. We normally aim to provide a full response within that time. However, in some cases, especially if your request is more complex, more time may be required, up to a maximum of three months from the date we receive your request. You will be kept fully informed of progress.
6.1. The right of inspection
You have the right to confirm whether or not we process your personal data and, where we do, to access the personal data, along with certain additional information. This additional information includes details of the purpose of the processing, the categories of personal data involved and the recipients of the personal data. Provided that the rights and freedoms of others are not affected, we will provide you with a copy of your personal data. The first copy will be provided free of charge, but additional copies may be provided for a reasonable fee.
6.2. The right of correction
You have the right to have inaccurate personal data about you corrected and, taking into account the purposes of processing, to have incomplete personal data about you completed.
6.3. The right to erasure ("right to oblivion")
In some circumstances, you have the right to have your personal data erased without undue delay.
These circumstances include:
- the personal data are no longer necessary in connection with the purposes for which they were collected or otherwise processed;
- you withdraw your consent to processing based on consent;
- you object to processing under certain rules of applicable data protection law (the GDPR);
- the processing is for direct marketing purposes; and
- the personal data were processed unlawfully;
- the personal data were collected in the case of a direct offer of services to a child and the processing is thereby based on consent.
- personal data must be deleted to comply with a legal obligation incumbent upon us.
However, there are exclusions to the right to erase data. The general exclusions include where processing is necessary:
- For the exercise of the right to freedom of expression and information;
- For compliance with a legal obligation imposed on us; or
- For the establishment, exercise or defense of legal claims;
- For archiving in the public interest, scientific or historical research or statistical purposes;
- For public health reasons.
6.4. The right to restrict processing
In some circumstances, you have the right to restrict the processing of your personal data. These circumstances are: you dispute the accuracy of the personal data; the processing is unlawful, but you oppose erasure; we no longer need the personal data for our processing, but you need personal data for the establishment, exercise or defense of legal claims; and you have objected to the processing, pending verification of that objection.
If processing is restricted on this basis, we may continue to store your personal data. However, we will only process them otherwise: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for important reasons of public interest.
6.5. The right to object to processing
You have the right to object to our processing of your personal data for reasons relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for the purposes of legitimate interests pursued by us or by a third party. If you raise such an objection, we will stop processing the personal data unless we can demonstrate that there are compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or that the processing is for the establishment, exercise or defense of legal claims.
In addition, you have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you object, we will stop processing your personal data for this purpose.
Furthermore, you have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes for reasons related to your particular situation, unless the processing is necessary for the performance of a task carried out in the public interest.
6.6. The right to data portability
To the extent that the legal basis for our processing of your personal data is based on:
(a) consent;
(b) the processing is necessary for the performance of a contract to which you are a party, or to take action at your request before entering into a contract; or
(c) such processing shall be automated,
you have the right to receive your personal data from us in a structured, commonly used and machine-readable format.
However, this right does not apply when it would interfere with the rights and freedoms of others.
6.7. The right to file a complaint with a supervisory authority
If you believe that our processing of your personal data violates the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with a supervisory authority responsible for data protection. In Belgium, the supervisory authority is the Data Protection Authority (GBA). Data subjects from other Member States have the right to complain to their own national supervisory authority. For an overview of the contact details of these authorities, click on this link.
Data Protection Authority (GBA).
Drukpersstraat 35, 1000 Brussels
+32 (0)2 274 48 00
contact@apd-gba.be
https://www.gegevensbeschermingsautoriteit.be
6.8. The right to withdraw your consent
Insofar as the legal basis for our processing of your personal data is consent, you have the right to withdraw this consent at any time. Revocation does not affect the lawfulness of the processing prior to the revocation.